Onfido Identity Verification
Onfido provides AI-powered identity verification solutions that help businesses securely onboard customers digitally. The platform combines document verification, biometric analysis, and data checks to authenticate users while ensuring compliance with regulatory requirements. Now part of Entrust, Onfido's technology enables organizations across finance, healthcare, and government sectors to reduce fraud and deliver seamless digital experiences.
Overview of Onfido Identity Verification
Onfido Identity Verification represents a comprehensive solution for digital identity authentication, combining advanced artificial intelligence with document verification and biometric analysis. The platform enables businesses to verify customer identities remotely while maintaining strict compliance with global regulatory standards. As part of Entrust's portfolio, Onfido strengthens digital trust across multiple industries including financial services, healthcare providers, and government agencies.
The system processes various identity documents from over 195 countries, using machine learning algorithms to detect fraud patterns and ensure authenticity. Organizations implementing Onfido benefit from reduced manual verification costs, improved customer onboarding experiences, and enhanced security measures against identity theft. The platform operates through a simple API integration, making it accessible for businesses of all sizes looking to implement robust identity verification processes. Related categories include Security and AI Integration solutions.
How to Use Onfido Identity Verification
Implementing Onfido begins with API integration into your existing systems, typically requiring development resources to connect the verification endpoints. Businesses can customize the verification flow based on their risk tolerance and compliance requirements, choosing between document verification, facial recognition, or combined approaches. The platform provides detailed documentation and SDKs for various programming languages, enabling seamless integration with web and mobile applications.
Once integrated, users undergo verification by submitting photos of their identity documents followed by a selfie or video session. Onfido's AI algorithms analyze the submitted materials in real-time, comparing document authenticity with biometric matches to confirm identity. Results are returned through webhooks or API responses, allowing businesses to make immediate decisions about user access while maintaining audit trails for compliance purposes. The entire process typically completes within minutes, providing both security and convenience.
Core Features of Onfido Identity Verification
- Document verification – Analyzes over 2,500 document types from 195 countries for authenticity
- Biometric facial recognition – Compares live selfies with document photos using AI matching
- Fraud detection algorithms – Identifies sophisticated spoofing attempts and manipulated documents
- Global coverage – Supports identity verification across international markets and regulations
- API integration – Simple RESTful API with comprehensive documentation and SDK support
- Compliance framework – Built-in adherence to KYC, AML, and GDPR requirements
- Real-time processing – Delivers verification results within seconds of submission
- Customizable workflows – Adapts verification steps based on risk assessment and business needs
Use Cases for Onfido Identity Verification
Financial institutions represent primary users of Onfido Identity Verification, employing the technology for customer onboarding, account opening, and transaction verification. Banks and fintech companies use Onfido to meet Know Your Customer regulations while providing digital account creation experiences. The platform helps prevent identity fraud during loan applications, credit card approvals, and investment account setups, reducing financial losses from fraudulent activities.
Healthcare organizations implement Onfido Identity Verification to secure patient portals and telehealth services, ensuring only authorized individuals access sensitive medical information. Government agencies utilize the technology for digital service access, benefit distribution, and official document verification. Sharing economy platforms and marketplaces use Onfido to build trust between users, verifying identities for rental agreements, service providers, and high-value transactions. The education sector applies identity verification for online exam proctoring and student verification processes.
Support and Contact
Onfido provides comprehensive support through multiple channels including technical documentation, developer resources, and customer success teams. Businesses can access support through the official contact form or reach the support team directly at support@onfido.com. The platform offers detailed API documentation, integration guides, and best practices for implementing identity verification solutions across different use cases and regulatory environments.
Company Info
Onfido operates as part of Entrust Corporation, with headquarters in London, United Kingdom. The company specializes in AI-powered identity verification technology, serving global customers across multiple industries. Additional company information available through the corporate about page.
Login and Signup
Access the Onfido platform through the login portal or begin the integration process via the registration page. The platform offers demo access for businesses evaluating identity verification solutions before implementation.
Onfido Identity Verification FAQ
What types of identity documents does Onfido Identity Verification support?
Onfido Identity Verification supports over 2,500 document types from 195 countries, including passports, national ID cards, driver's licenses, and residence permits. The system continuously updates its document database to include new versions and security features, ensuring comprehensive coverage for global identity verification needs across different regions and jurisdictions.
How does Onfido Identity Verification ensure compliance with data protection regulations?
Onfido Identity Verification is designed with built-in compliance frameworks for GDPR, CCPA, and other global data protection regulations. The platform employs encryption, data minimization principles, and secure storage practices while providing tools for user consent management and data deletion requests. Onfido maintains SOC 2 Type II certification and undergoes regular independent audits to ensure ongoing compliance with evolving regulatory requirements.
What industries benefit most from implementing Onfido Identity Verification?
Financial services including banks, fintech companies, and lending institutions benefit significantly from Onfido Identity Verification for customer onboarding and regulatory compliance. Healthcare organizations use the technology for patient identity verification in telehealth services. Government agencies implement Onfido for digital citizen services, while sharing economy platforms and marketplaces utilize it for building trust between users through verified identities.
How accurate is the facial recognition technology in Onfido Identity Verification?
Onfido's facial recognition technology achieves industry-leading accuracy rates through advanced AI algorithms trained on diverse global datasets. The system employs liveness detection to prevent spoofing attempts using photos or videos, while adaptive algorithms account for variations in lighting, angles, and facial expressions. Continuous learning mechanisms ensure the technology maintains high accuracy across different demographic groups and evolving fraud techniques.
What integration options are available for Onfido Identity Verification?
Onfido Identity Verification offers multiple integration options including RESTful APIs, mobile SDKs for iOS and Android, and JavaScript libraries for web implementations. The platform provides comprehensive documentation, code samples, and testing environments to facilitate smooth integration. Businesses can choose between cloud-based deployment or on-premises solutions depending on their security requirements, with support for custom workflows and branding customization to maintain consistent user experiences.
How does Onfido handle false positives and verification errors?
Onfido Identity Verification employs sophisticated risk assessment algorithms that minimize false positives while maintaining security standards. The platform provides detailed reason codes for verification outcomes, enabling businesses to understand why specific decisions were made. For cases requiring human review, Onfido offers manual verification services where trained specialists examine documentation. Businesses can adjust risk thresholds and implement fallback verification methods to balance security requirements with user experience needs.
Onfido Identity Verification Pricing
Current prices may vary due to updates
Starter Plan
The Starter plan offers basic identity verification capabilities suitable for small to medium businesses beginning their digital onboarding journey. Includes document verification, facial recognition, and basic fraud detection features. Pricing is based on verification volume with tiered discounts available for higher usage. Suitable for companies processing up to 10,000 verifications monthly with standard support response times.
Enterprise Plan
The Enterprise plan provides comprehensive identity verification solutions for large organizations with complex compliance requirements and high-volume verification needs. Includes advanced fraud detection, custom workflow design, dedicated support, and SLA guarantees. Offers on-premises deployment options, custom integration support, and specialized compliance features for regulated industries. Suitable for organizations processing over 100,000 verifications monthly with 24/7 premium support availability.
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