Overview of Scalable Acumen

Scalable Acumen is a comprehensive Digital Employee Experience (DEX) platform designed to improve employee productivity and engagement through data-driven insights. The platform helps organizations gain a deeper understanding of how employees interact with their digital workplace, enabling informed decisions about technology investments and workflow optimizations. By identifying digital friction points and analyzing work patterns, Acumen provides actionable data that benefits IT managers, HR directors, business systems analysts, and digital transformation leaders across various industries.

The platform offers three critical capabilities: endpoint intelligence that analyzes performance metrics and application usage, task mining for step-by-step analysis of employee workflows, and work pattern analysis to highlight engagement risks and DEX issues. Organizations can optimize costs, eliminate productivity roadblocks, protect employee well-being, and build a better digital workplace through granular data on software usage and endpoint performance. Companies like Baker, SES, Assore, Entergy, Health First, and Westlake rely on Scalable Software for their digital experience needs.

How to Use Scalable Acumen

To implement Scalable Acumen, organizations begin by scheduling a personalized demo to see the platform in action. Once deployed, the platform automatically collects data on endpoint performance, application usage, and user behavior across the digital workplace. IT and HR teams can then access dashboards showing digital experience KPIs, identify areas where employees experience digital friction, and analyze task workflows to uncover bottlenecks and automation opportunities. Business process owners can measure and analyze task workflows at scale across multiple locations, while digital transformation leaders use configurable KPIs to monitor adoption and identify risks to value early in transformation initiatives.

Core Features of Scalable Acumen

• Endpoint Intelligence – Analyzes performance metrics, application usage, and user behavior to identify DEX pain points
• Task Mining – Provides step-by-step analysis of employee journeys to uncover workflow bottlenecks
• Work Pattern Analysis – Delves into user behavior to highlight DEX issues and potential engagement risks
• Configurable KPIs – Offers tailored metrics for specific transformation initiatives to track progress
• Digital Friction Identification – Exposes where employees experience productivity roadblocks before they impact work

Use Cases for Scalable Acumen

• Improve digital employee experience and remove productivity roadblocks
• Optimize software licensing costs through accurate usage data
• Identify and address burnout risk through work pattern insights
• Accelerate digital transformation with measurable progress tracking
• Support hybrid work with performance visibility across locations
• Eliminate process friction in task workflows for distributed teams
• Compare remote and onsite productivity for resource planning

Support and Contact

For support and inquiries, contact Scalable Software at contact@scalable.com or visit their contact page to schedule a personalized demonstration of the Acumen platform.

Company Info

Scalable Software provides digital employee experience solutions through their Acumen platform, helping organizations transform digital efficiency and employee satisfaction with actionable insights and data-driven decision making tools.

Login and Signup

To get started with Scalable Acumen, schedule a demo for a personalized demonstration or watch the overview video to learn more about the platform's capabilities.