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CallRail

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For AgenciesFor MarketersAutomation
Description:

CallRail tracks calls, texts, forms, and chats with AI features like Voice Assist and Conversation Intelligence to optimize ROI, automate lead scoring, and integrate with 700+ tools. Start a free trial.

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Last update:
2 November, 2025
Website:
callrail.com
Contact email:
contact@callrail.com

Overview of CallRail

CallRail is a comprehensive call tracking and analytics platform designed to bridge the gap between marketing efforts and revenue generation. This powerful tool helps businesses track calls, texts, forms, and chats with the same precision as digital clicks, providing a unified dashboard for monitoring campaign performance across all channels. By connecting marketing activities directly to customer conversations, CallRail enables companies to optimize their spending, improve ROI, and deliver personalized experiences at scale.

Trusted by over 220,000 businesses and 7,000 marketing agencies, CallRail serves organizations looking to maximize their marketing effectiveness through data-driven insights. The platform integrates seamlessly with more than 700 marketing tools, including those in Accounting Systems and Business Plan Tools, enhancing existing workflows with valuable call and conversion data. Whether you're running paid search campaigns, print ads, or multi-channel marketing strategies, CallRail provides the intelligence needed to make every customer interaction count and drive sustainable business growth.

How to Use CallRail

Getting started with CallRail involves a straightforward setup process that begins with creating a free account through their 14-day trial. Once registered, users can implement call tracking numbers across their marketing channels, configure personalized call routing rules, and set up automated lead scoring based on conversation analysis. The platform's dashboard then begins collecting data from calls, texts, and form submissions, providing real-time insights into campaign performance and customer engagement patterns. Users can customize their tracking parameters, integrate with existing marketing tools, and configure AI-powered features like Voice Assist to handle after-hours calls automatically.

Core Features of CallRail

  1. Call Tracking Software – Monitor calls, texts, forms, and chats across all marketing channels
  2. Voice Assist AI – AI assistant that answers and qualifies calls when you're unavailable
  3. Conversation Intelligence – Automated call transcripts, keyword highlighting, and lead tagging
  4. Lead Scoring Software – Automatic prioritization of leads based on conversation analysis
  5. Marketing Integration – Connects with 700+ tools for enhanced data insights

Use Cases for CallRail

  • Marketing agencies tracking client campaign performance and ROI
  • Small businesses optimizing paid search and advertising spend
  • Sales teams prioritizing high-value leads through automated scoring
  • Companies needing after-hours call handling with AI assistance
  • Organizations analyzing customer conversations for keyword trends
  • Businesses integrating call data with existing marketing platforms
  • Teams requiring personalized call routing based on campaign sources

Support and Contact

For customer support, email contact@callrail.com or visit the CallRail website for comprehensive documentation, training resources, and dedicated support channels to maximize your call tracking capabilities.

Company Info

CallRail is developed by CallRail Inc., a leading provider of call tracking and analytics solutions for businesses and marketing agencies worldwide. The company focuses on delivering innovative tools that connect marketing efforts to revenue outcomes through advanced call intelligence and AI-powered features.

Login and Signup

Access your CallRail account or start your free trial by visiting CallRail login and signup. The platform offers a 14-day free trial with no credit card required, allowing businesses to experience the full range of call tracking and conversation intelligence features.

CallRail FAQ

What is CallRail and how does call tracking software work?

CallRail is a call tracking platform that assigns unique phone numbers to marketing campaigns to track which channels generate calls and conversions.

Does CallRail offer a free trial for new users?

Yes, CallRail provides a 14-day free trial with full access to features, requiring no credit card for signup.

How does CallRail's Voice Assist AI handle after-hours calls?

Voice Assist answers calls when you're unavailable, captures lead information, and sends follow-up texts to book appointments.

What marketing tools does CallRail integrate with?

CallRail integrates with over 700 marketing tools, including CRMs, analytics platforms, and advertising networks, for enhanced data insights and workflow automation.

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