Crisp
Crisp: All-in-one customer support platform with AI agents, shared inbox, knowledge base, and CRM. Automate inquiries with no-code workflows. Trusted by 10k+ companies.
Overview of Crisp
Crisp is an all-in-one customer support platform that empowers businesses to build AI agents and deliver exceptional customer experiences. This solution combines omnichannel messaging, AI-powered automation, and team collaboration tools to help companies automate customer inquiries. Crisp is ideal for AI Chatbots and AI Agents & Assistants, serving over 10,000 companies worldwide with features like shared inbox and knowledge base.
With support for multiple channels including website chat, WhatsApp, Messenger, Instagram, and email, Crisp reduces operational costs and improves response efficiency. It is a versatile Live Chat tool for businesses of all sizes, offering a flat pricing structure and a 14-day free trial.
How to Use Crisp
Getting started with Crisp involves a simple four-step process: train your AI with business content using resources like your website or PDFs, create workflows with the no-code AI Agent builder, deploy AI agents across preferred channels such as web chat or WhatsApp, and validate performance through analytics and iterative improvements to enhance automation and customer satisfaction.
Core Features of Crisp
- AI Helpdesk Automation – Automate customer inquiries with AI agents trained on your content
- Omnichannel Shared Inbox – Centralize communications from 12+ channels like chat and email
- No-Code Workflow Builder – Create custom AI agent workflows without programming
- Knowledge Base Management – Build self-service help centers that reflect your brand
- Support CRM Integration – Track customer data and interaction history
Use Cases for Crisp
- Automating routine customer support inquiries across channels
- Centralizing team communications from website chat and social media
- Building self-service knowledge bases for customer education
- Creating AI-powered sales chatbots for lead qualification
- Monitoring customer support team performance with analytics
- Implementing internal workflow automations for team efficiency
- Managing customer data and interaction history in unified CRM
Support and Contact
For assistance, users can access the knowledge base or contact support via contact@crisp.chat or the contact page on the official website.
Company Info
Crisp provides customer support software solutions worldwide, focusing on AI automation and omnichannel tools for businesses of all sizes and industries.
Login and Signup
New users can sign up for a 14-day free trial on the Crisp website, and existing users can log in to manage their customer support operations and AI agents.
Crisp FAQ
What channels does Crisp support for customer communication?
Crisp supports 12+ channels including website chat, email, WhatsApp, Messenger, Instagram, and other messaging platforms.
Does Crisp offer a free trial for new users?
Yes, Crisp provides a 14-day free trial with all features included and no credit card required for signup.
Can I build AI agents in Crisp without coding experience?
Absolutely, Crisp offers a no-code AI Agent builder and template library for creating custom workflows easily.
Does Crisp integrate with popular business tools?
Yes, Crisp offers integrations with various platforms through API and webhooks for seamless workflow automation.
Is there a mobile app available for Crisp?
Crisp provides mobile apps for iOS and Android, allowing customer support management on the go.
How secure is customer data on Crisp?
Crisp employs security measures like encryption and compliance standards to protect customer data and privacy.
What kind of analytics does Crisp provide?
Crisp offers analytics on team performance, response times, automation rates, and customer interaction metrics.
Crisp Pricing
Current prices may vary due to updates
Free Trial
Full access to all Crisp features including AI agents, shared inbox, knowledge base, and analytics with no credit card required during the trial perio
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