Formbricks

Overview of Formbricks

Formbricks is the leading open-source alternative to Qualtrics, offering a comprehensive Experience Management suite built on the world's largest open source survey platform. This privacy-first solution enables businesses to gather valuable customer feedback across websites, applications, and various digital touchpoints. By understanding customer needs through targeted surveys, organizations can make data-driven decisions that enhance user experience and drive business growth. Formbricks serves as an essential tool for Online Surveys and Business Plan Tool, helping companies of all sizes capture meaningful insights.

The platform excels in collecting feedback at critical moments throughout the user journey, allowing businesses to follow individual feedback trails while maintaining a comprehensive overview of customer sentiment. With capabilities spanning website surveys, email campaigns, and in-app research, Formbricks provides a unified environment for managing all customer experience data. Its open-source nature ensures complete data control and customization flexibility, making it particularly valuable for privacy-conscious organizations operating under strict data protection regulations like GDPR.

How to Use Formbricks

Getting started with Formbricks requires minimal development effort. Simply copy and paste a script tag into your HTML header or use NPM to install the package for popular frameworks like React, Vue, or Svelte. Once integrated, you can set up user actions that trigger surveys without writing code, create customized surveys from templates or scratch, define precise user segments based on attributes and behaviors, and trigger surveys on any user action within your application. This streamlined process enables rapid deployment and immediate feedback collection.

Core Features of Formbricks

1. Multi-Channel Survey Deployment – Launch surveys on websites, in emails, and within applications simultaneously
2. Advanced User Segmentation – Target specific visitor groups based on custom attributes and behaviors
3. Privacy-First Architecture – Choose between GDPR-compliant cloud hosting or self-hosted deployment
4. Open Source Flexibility – Full customization and extensibility with complete code access
5. No-Code Trigger Setup – Configure survey triggers based on user actions without coding

Use Cases for Formbricks

• Pre-churn analysis to understand why users cancel subscriptions
• Onboarding segmentation to identify user motivations and preferences
• Product-Market Fit assessment through targeted power user surveys
• Feature satisfaction measurement for usability improvement
• Marketing attribution tracking to identify acquisition channels
• NPS and CES scoring for customer experience benchmarking
• Trial conversion optimization through targeted intervention

Support and Contact

For technical support and general inquiries, contact contact@formbricks.com or visit the official Formbricks website. The platform maintains active community support through its open-source channels and comprehensive documentation resources.

Company Info

Formbricks is developed by formbricks, an organization dedicated to creating privacy-focused survey solutions. The company champions open-source development principles, providing businesses with transparent, customizable tools for customer experience management without vendor lock-in or data privacy concerns.

Login and Signup

Access your Formbricks account or create a new one through the official platform website. The service offers both cloud-based and self-hosted options, accommodating different security and deployment preferences while maintaining ease of access for all users.