UserVoice
UserVoice helps businesses collect and prioritize customer feedback to build data-driven product roadmaps. It enables continuous product discovery and feedback analysis for product teams.
Overview of UserVoice
UserVoice is a comprehensive product feedback management platform that transforms customer insights into actionable product strategies. It helps businesses capture, analyze, and prioritize user feedback through a centralized system, serving as a single source of truth for customer insights. This customer feedback software enables continuous product discovery, allowing teams to identify user needs and build features that resonate.
The platform is valuable for Business Plan Tool and Collaboration Tool initiatives, driving customer satisfaction and growth by prioritizing opportunities and maintaining engagement.
How to Use UserVoice
Start by setting up feedback collection channels like widgets, email integrations, and in-app forms to capture user suggestions. Use analytics tools to categorize and analyze input by segments and ROI, then prioritize features with data-driven insights. Create shared roadmaps to align stakeholders and communicate progress through status updates.
Core Features of UserVoice
- Feedback Collection – Capture customer insights through multiple channels with customizable forms and widgets
- Analytics Dashboard – Analyze feedback trends, filter by customer segments, and estimate feature ROI
- Roadmap Builder – Create and share customizable product roadmaps that align internal teams
- Prioritization Tools – Focus on problem spaces and opportunities rather than just solution ideas
- Customer Engagement – Respond to feedback and keep users informed about product developments
Use Cases for UserVoice
- Product teams collecting and analyzing user feedback for feature prioritization
- Startups validating product-market fit through continuous customer discovery
- Enterprise organizations centralizing feedback from multiple customer segments
- Product managers building data-driven roadmaps aligned with user needs
- Development teams understanding customer pain points and desired solutions
- Customer success teams tracking and responding to user suggestions
- Companies maintaining customer engagement through feedback response cycles
Support and Contact
For support, visit the UserVoice website for help resources. Contact support at contact@uservoice.com for assistance with feedback management.
Company Info
UserVoice is developed by UserVoice Inc., a company based in the United States specializing in product feedback management solutions to drive innovation.
Login and Signup
Access your account or sign up at the UserVoice website for subscription-based plans tailored to organizational needs.
UserVoice FAQ
What is UserVoice and how does it help with product feedback management?
UserVoice is a customer feedback software that helps businesses collect, analyze, and prioritize user input to inform product development decisions and build customer-centric roadmaps.
How does UserVoice support continuous product discovery processes?
UserVoice enables continuous product discovery by transforming user feedback into actionable insights that guide product evolution and ongoing innovation throughout the development lifecycle.
What types of organizations benefit most from using UserVoice feedback tools?
Product teams, startups, and enterprise organizations benefit from UserVoice for centralizing customer feedback, prioritizing features, and maintaining customer engagement throughout development cycles.
Is UserVoice suitable for small businesses?
Yes, UserVoice is designed for businesses of all sizes, including small businesses and startups, to effectively manage and prioritize customer feedback for product improvement.
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